Can this flooring be installed over underfloor heating?
Yes. The SPC rigid core conducts heat efficiently and remains dimensionally stable, so it works well with underfloor heating systems. Keep the surface temperature at or below 27°C (80°F) and warm up the system gradually by 1-2°C per hour on first use to protect the floor.
Is this flooring really waterproof and moisture-proof?
Absolutely. The SPC core is 100% waterproof and the anti-microbial coating inhibits odor- and stain-causing mold and mildew, making it safe for kitchens, bathrooms, basements, and any above-grade, on-grade, or below-grade application.
How durable is the surface and what is the wear resistance?
It features a 0.3/0.4/0.5 wear layer with a protective UV coating. The product is certified by CE/SGS/IAC-Gold/A+/AgBB-DiBt/Floocore/TUV. It withstands daily wear in residential and light commercial spaces.
Does installation require glue or adhesive?
No. The integrated click-lock system allows glue-free, floating installation that is DIY-friendly. Planks simply snap together and can be easily removed or reused when needed.
What warranty does UltraSurface offer?
This product is backed by our factory-direct quality control and after-sales support. Contact us for the exact warranty terms for your project.
Is it safe for children and pets?
Yes. It is ortho-phthalate-free, formaldehyde-free, and free of heavy metals. The easy-to-clean, anti-microbial surface makes it an ideal choice for busy households with kids and pets.
Does the plank come with an underlayment attached?
Yes. An eva/ixpe underlayment is available to reduce impact sound, improve underfoot comfort, and help block ground moisture.
Can I order free samples or request OEM/ODM service?
Certainly. As a factory-direct manufacturer, we provide free samples, OEM/ODM customization, private-label branding, and competitive wholesale pricing. Contact us via the inquiry button and our team will reply within 24 hours.